Reviews

Great customer service! Brad and the team always treat me like an actual human being, not just a policy number. They go the extra mile to make you feel taken care of- always working to find the best price and options for your needs. I made the mistake of trying out a “value” car insurance company for little while. I had a really bad experience. Happy to be back with McLane Insurance for good.

Brad was fantastic helping me find the best coverage for my needs. He took the time to thoroughly explain everything about my policys. His rates where better than those silly "TV commercial insurance companies". Best part of all, when I call him with a question he always answers the phine. He has been super easy to get in touch with. Thanks Brad!!!!

We’ve been working with Timothy McLaughlin for years now and we will continue. He’s easy to talk to and he’s very responsive. We have our home and car insurance through them. They always find us the best prices and they make our lives easy. Thanks Tim!!!

Mrs. SHIRLEY is awesome she is very polite and kind I love this company and suggest everyone goes to here for insurance

Brad Mclane handles all my insurance needs ,from business, home and toys, very Knowledgeable and and helpfull at any time of the day, he recently took time out of a vacation to help me reinstate a policy i let lapse , If he is not available Tim in the office, is right there to Help, make a request of Tim and its done within the hour and he follows up with an email or a phone call back to you, I would not take my business any where else.

I've been working with Brad for more than 15 years and have always been super happy with his service. He is always professional, available for any questions and happy to take time to explain options. Overall fantastic human and someone I trust.

I switched to to McLane Insurance over a year ago and was not only able to save money on my policy but Brad found me a better policy with far better benefits. He and his team was timely, responsive and professional. I highly recommend them based on my experience.

Brad and his team were fantastic as they went above and beyond with getting me competitive quotes during off hour office hours. Thanks Guys!

Thankyou for saving us money on all our business insurance policies

I was recently in the market for car insurance. I stumbled across Brad McLane Agency with Nationwide and was incredibly impressed. The staff was knowledgeable and I truly felt that they wrote the policy that best fit my needs. I would HIGHLY recommend them to anyone who is looking for any kind of insurance.

I was looking into the possibility of changing my home and auto insurance policies. Contacted McLane at the RI office and spoke with Ana. She reviewed my insurance needs and came up with options and at the same time explained the options in great details. I worked with her and came up with a bundle policy that I found adequate for my needs and saved some money too. Thank you Ana.

In all my years as a professional in RI I have relied on Brad for many business solutions. Given the chance we has gone above and beyond anything I could have hoped for. Highly recommend McLane Insurance 10x over!

I have been with Brad's office for years. I was basically grandfathered from my parents policy. His staff is always on point and always professional. I worked with Cindy on applying for home insurance and new car insurance. She was very responsive, professional and courteous. She helped me find the lowest rates/bundle and I am saving a great deal on my car insurance. They are a great agency!

I have had nothing but great experiences with McLane insurance. They have been very helpful in all aspects of our insurance needs. The staff are very knowledgeable and ready to help quickly with whatever it is we may need.

We shopped around before picking our insurance provider for home and auto. McLane Insurance found us the best deal by far, other's didn't even come close. So not only do we have the best deal around, but any time we need to reach out to someone, we receive a response almost immediately. McLane Insurance is incredibly responsive, professional and always focused on the customer. Wouldn't go anywhere else!

Mary Lou was incredibly helpful! I had spent hours doing online quotes and not being sure what policies suited my needs but in half an hour Mary Lou talked me through my options and worked out a better deal than I'd seen anywhere online. I cannot recommend McLane enough.

I was referred to Tim by a friend and I am delighted with the change! He carefully ensured that my auto and homeowners policies were precisely replicated and saved me hundreds of dollars. He is responsive and makes understanding insurance easy and seamless. I now have a partner who I know will help and advise me should I ever have a claim. Tim is personable and I trust his experience - great person and products!

Could not wish for a better, more competent, thorough team to handle my coverage. Brad is so knowledgeable and like the rest of his team is ready to answer any questions and ensure you understand what coverage you need while saving you money with eliminating unnecessary frills. Insurance is as complicated as it is vital. I love this agency because they explain everything clearly and honestly and know how to save me money while keeping me covered. Could not reccomend more highly.

The attention it's great and they have a good prices.

Ana was awesome! She had such a great response time and was so nice to work with. Very thorough! Highly recommend Ana and the Agency.

Ana helped walk me through getting car insurance for the first time and was very patient with all my questions. Ended up with a rate that seemed very reasonable. I would definitely recommend coming here!

Great experience everytime I call or email. Great response time. Thank you for practicing good business with us.

Ana Rivera is absolutely wonderful. She was able to get me exactly what I needed. She is prompt, knowledgeable, patient and pleasant. She always meets my needs. Thanks Ana!

We have dealt with other agents, and agencies in the past and Brad and his team far surpass any of them. Their attention to detail and quick response to any issue makes a difficult situation seem simple.

We have worked with Brad and Tim over the years and have been 100% satisfied with their service. We recently moved to Maine, and they made the transition to Nationwide Northeast seamless...assisting us get our home, auto and valuables insured with no hassle..and making sure that we got our unused RI policies refunded to boot. Well done and thanks for many years of service!

Ana was very helpful and great to work with.

Working with Ana at McLane Insurance Agency has been absolutely the best insurance procurement experience I have ever had. She was thorough in researching my options, clear in her explanation of the differences in quotes, knowledgeable about options within policies, and extremely responsive via email and phone. Even if she didn't save me hundreds of dollars on my home owner's and car insurance policies (she did!), I would highly recommend McLane for the level of communication and transparency they displayed.

We had a plumbing leak in my basement office which wasn't discovered until we had a veritble flood. The McLane people got involved in our recovery immediately. They made sure everything was restored to its original condition at absolutely no cost to us. Thanks so much to your entire staff.

Shirley is a pleasure to deal with, her knowledge and great customer service is exceptional! I totally recommend MCLANE INSURANCE AGENCY in Central falls, and she speaks perfect English and SPANISH!

Ana was very professional. Did a great job of getting me new auto insurance.

Ana was very helpful and prompt in solving my issue. Thank you

With a wide range of products available knowledgeable insurance specialists are vital to getting you the appropriate coverage you need at the best rates. McLane insurance offers an exceptional client experience from having the conversations of what you want/need, making the recommendations based on their strong knowledge of the current market, to the efficiency in getting policies meticulously done. Highly recommend for anyone looking for insurance for homes, business, life, cars, or boats!

Great Customer Service!

Friendly people

Brad and his team provide outstanding customer service to my husband and I. We have multiple policies and we feel confident with our coverage and Brad's expertise and knowledge.

Brad is an outstanding agent from our experience working with him. Don't waste your time looking elsewhere.

Top notch service! We just purchased a boat last Saturday. We wanted to be sure it was insured before we shipped it home so we called Brad. He had us covered in less than a hour (on a Saturday)!! I highly recommend this Agency.

Ana answered all my questions and made changes to my policy right away. Couldn't ask for better customer service.

Brad and Tim are excellent! Extremely professional and knowledgeable. I would highly recommend them. Always a pleasure to work with them.

I highly recommend the Brad Mclane Agency for all your insurance needs! From start to finish they were extremely professional and not only helped me save money on my current policies but helped me with my house , boat, and motorcycle insurances as well. Great savings!

I always reach out to Ana Rivera and she takes her time to research and gives me the best insurance prices and is always detailed and informative, her customer service is always exceptional!!!

Ana was amazing in helping update and provide docs for a new purchase that she turned around very quickly. Thank you Ana!

Timothy does an excellent job for his clients. Anytime I have a question or need help with the insurance products I've purchased, he responds quickly and works hard to meet my needs.

Brad McLane is a pleasure to work with and he is extremely knowledgeable on all of Nationwide’s offerings. He and his staff are always friendly, helpful and responsive with any and all inquiries. I will continue to do business with this agency for years to come.

Outstanding customer service Fast and was able to provide a quick turn around time on auto policy Go local!

Ana Rivera was not only extremely pleasant but very helpful in assisting us with our vehicle insurance She answered all questions easily and did not hesitate at all to go beyond what other reps from other agencies I’ve dealt with .

Top notch agency. Customer service is second to none. Very friendly and professional. I would purchase insurance anywhere else. Very happy to be a client here.

Greek service Great rates for auto home and life insurance

Howell sold me a life insurance policy explained everything thoroughly despite of many questions I had he was patient and the amazing individual to work with great company had a great experience!

Brad is super nice. Very dependable agency!!! They truly care about your needs.

Just moved to the Warwick area and found my way into the Brad McLane Agency on Post Road. I received an unbelievable customer service experience from the staff members there. Stacey was able to rate and issue my home, auto and life insurance on the spot. Barbara helped me with my commercial business insurance and Tim was able to take care of my workers compensation insurance which had been extremely tricky due to moving my business from a neighboring State. I cannot speak highly enough about the knowledge and professionalism this office exudes and strongly recommend all of you out there to stop in or give them a call if you miss the personal touch once provided by the local hometown agencies! Kudos to Brad and his agency!

Anna was really helpful - thanks!

I was paying $200+ for years and I finally switched insurances and received a great quote from Ana. she is nice and great at what she does. She worked around my budget/ combing through policies to find the best one for me and she did. Best decision I’ve made.

Very happy with the service very helpful.

I worked with Brad McLane for my home and auto insurance and it was a really easy process...No stress at all, hes a really great guy to work with and I highly recommend him!

Brad and Tim are true professionals. Always looking out for their customers needs offering only what customers need to be protected. Great agency, I'd recommend them anyday.

Tim is the man!

AWESOME company. Always there when I need them.

Great service. Easy to get help. Price is awesome. I have house,car, umbrella and Business insurance all at one place. I put my trust in them and you should too

I wanted to compare Auto Insurance and Brittany saved us a lot of money for the same coverages. I also plan on switching my Home and Personal Catastrophe Insurance to McLane Insurance.

Shirley is the best.

I have all my insurance here. Took care of me like almost like family.

Brad has been my agent for over 20 years and with the level of service I receive from him, I wouldn't consider taking my business anywhere else. He insures my house, my car, my boat, even my wife's engagement ring. And then I have a life insurance policy with Brad, and an umbrella policy on top of that to cover everything. It's such a comfort knowing that I don't have to shop around, and never will have to!

Ana is very knowledgable and helpful. She has helped me for three years now. I repatriated to the USA in 2021 and Ana has helped me with renter's insurance and auto insurance. She helped me with insurance through buying a car and getting married. Thanks, Ana! I hope many customers check your ratings because you definitely earn your five stars with outstanding customer service.

My family and I have been Insured by the Mclane Insurance Agency for over 10 years we have all been extremely satisfied with the Agency. Shirley in the Central Falls office has always been there to answer our questions and concerns about our policies and provide a wonderful customer service!

When I needed to renew my homeowner's insurance on my RI house I was directed to the Brad McLane Insurance Agency. I couldn't have been more pleased. This agency was efficient, knowledgeable, prompt, personal and came back with an excellent quote. I would recommend this agency to anyone looking for a great agent who personally calls you back and follows up!

Ana was top notch helping my family switch companies for homeowners/auto coverage. Very prompt responses via email w all the details. We had many payment options to choose from. She asked all the pertinent questions regarding our needs and ultimately saved us $$$$. Highly recommended and look forward to worry free coverage.

My wife and I were referred to McLane Insurance Agency, Inc./ Brittany through one of my wife's co-workers. Brittany was awesome each step of the way - from obtaining quotes, working with our mortgagor to swap homeowner policies, assisting us with some billing issues that came up through our auto carrier due to COVID and most recently by obtaining an insurance binder in a matter of minutes for a home reno we are having done. In addition to prompt, polite and helpful customer service, they obtained better homeowners and auto coverage for lower premiums. No need to search further, give McLane a call and let them help you out!

These guys saved me money and where on point with there service. I wouldnt go anywhere else. 😀

I’ve been in business a long time and I have dealt with a lot of People through those years .. Brad and his office staff are one of the best around.. They are Always there for us when we call, and always responds to my questions right away.. Top rate service every time I call.. I Highly recommend them for all you insurance needs !!!! KJ Howe KJ and Sons Landscaping Services Inc.. President

I've been with Brad since the beginning...for me there is no other choices...he is sincere ...honest and personable....

I am impressed with the customer service and good policy rate

Ana is great and saved me a bunch of money. Very helpful.

Very knowledgable and excellent communication. Always dependable, have been with the team for several years on multiple properties, projects, and autos.

Tim at the agency has been most helpful with new car policies, obtaining quotes on new homeowner bundles and advising which options were best for us. Very happy with customer service and Toms knowledge. Highly recommended!

I have used Brad & Nationwide for both of my businesses for 20 years as well as for my home and auto insurance. Recently we had a house fire and Brad was on site within ten minutes of me calling him. He was extremely hands on and helpful with my fire claim and has consistently checked in on us to make sure things were moving forward the way they ought to. I have always felt as though we have received great customer service from this team however when tragedy really struck I felt like we were in the best hands possible. Big thanks to the Brad McLane Nationwide team! I send people this way all the time. You should CHECK THEM OUT! PS this is a real review. I am just super grateful for their performance in our recent claim and want to spread the good word. Thanks. Highly recommended.

Great service. Great products. Very knowledgeable staff.

Brad Mclane & The Brad Mclane Agency deserve 7STARS! I have been with him since day one, I have my Business, Auto, House, Life insurance with him. HIGHLY RECOMMENDED

Ana was extremely helpful in securing our insurance. She returned my calls timely,answered my questions and was very patient.

Cindy was a lifesaver! Went above and beyond to help my elderly parents with an issue they were having with a claim. She is very professional, knowledgeable and friendly. A+++++ service!!!!

The customer service received from Ms. Rivera @ Nationwide was sincere and courteous. My husband and I are seniors and she did an excellent job finding an auto policy that best suits us at this time in our lives.

Cindy has been a tremendous help with getting my policies updated. I will be moving over my additional business insurances to Mclane! Thank you Cindy for going above and beyond and helping me get everything situated!

Cindy is the best. Very knowledgeable about all forms of the insurance world. Helped us out when we needed it the most. Can't say enough about her going out of her way. Ken and AnneMarie Buteau

Ana was extremely helpful in giving me the accurate information I required.

Awesome place! Cindy was very helpful getting what I needed done. Quick and finding the best prices. She went above and beyond to help me. Thank you Cindy and McLane Insurance

Very helpful and responsive to my concerns.

Ana Rivera helped us tremendously in securing insurance in just 24 hours to meet a deadline we had. Ana could not have been more courteous and professional. Exceptional experience. Thank you

Ana and her team were very quick helping me make changes to my policy for a heloc loan with the bank. A lot of last minute tailoring was needed to go to close and they were very prompt and quick to help. I would give 10 stars if I could

Review by Stu Redish When my existing insurance company raised my rates by over 30% my agent Ana Rivera found me a better policy with a good company for Thousands of dollars less. I couldn't be happier

Ana at McLane Insurance was very patient and knowledgeable in helping us secure insurance for a home that our mortgage company was being extremely demanding with the policy language. Ana went over and above in helping us get the right policy at a fair price.

Ana was extremely helpful and very knowledgeable. I switched companies for my tenant and auto policies. She was very prompt responding via email with all the details. She was able to save me money. Highly recommend Ana at this agency. Thank you again Ana.

Our new car is ready to drive home as soon as the insurance transfer has been taken care of. I called last week and was given detailed procedures. Today, I sent Ana all the requested information. Within minutes, she had the transfer available for 'DocuSign'. Soon after I completed it, we saw the proof of insurance was sent to the dealership. Simple, fast and professional. Thanks Ana

Ana is always fantastic! She’s always incredible helpful, with whatever insurance needs I may have.

Ana handled my transfer of insurance expertly.

Ana was a pleasure to work with. She addressed all my needs in a timely fashion with kindness and professionalism.

Cynthia Gianetti At mclane insurance was AWESOME! She was so friendly , professional ,accommodating and hard working. She helped me through the process of changing my auto and home insurances Cindy is such an asset to anyone who she works with. Thankyou Cindy!!!

Ana was very knowledgeable, helpful and pleasant. Very prompt responses via email with all the details and helped us secure homeowners insurance at a fair price. Highly recommend and great customer service. Thank you again Ana

Ana responded quickly and resolved my issue with the assistance of a colleague seamlessly.

Cindy provided excellent customer service, great attention to detail, and new home and auto policies were well explained, with signifcant savings from previous carriers!

Really helpful service every time I have needed it. Been with them for years and very satisfied.

Could not be more satisfied. Anna and her entire crew is helpful, professional and timely. Always a pleasure doing business with them. 100% recommend!!

(Translated by Google) Excellent service (Original) Excelente servicio

Professional and Swift service, Anna was fantastic.

Very helpful, Ana helped me get a great rate after buying my first car ! Would absolutely recommend going to her for anyone in the market for insurance right now.

Ana Rivera has been so attentive to my requests and has served my insurance needs with excellence. Highly recommend.

Ana was great to work with finding me homeowners insurance options and getting my policy moved over. Highly recommend.

Ana was very helpful, professional and easy to work with. I would refer her to friends.

I insure all of my muscle and Project cars through McClains. Professional and respectful people. They get the job done quick and they help quote you at what you’re trying to spend!

Ana Rivera is probably one of the best people I have talked to regarding insurance! Absolutely amazing!